FAQ

FAQs

1、HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?

In general, orders typically process within 3-5 business days and transit

time is typically :
USA: 2-4 Weeks
CA/UK/AUS: 4-6 Weeks
Rest of World: 4-8 Weeks

2、HOW DO I RETURN SOMETHING?

Please refer to our returns policy. Besides, showemakeup cannot accept returned products that have been man-made damage.


3、HOW DO I USE A COUPON CODE?

Lucky you! To use your coupon code, add all of your glam goodies to

your shopping cart and begin the checkout process. There will be a

box to enter your code, then just click ”apply”. Please note that only one

promotion code can be entered for a given order from showemakeup. Coupon

code cannot be used for orders already placed.



4.What if the products I received is damaged or missing items?

Please refer to our returns policy. Besides, We cannot accept returned

products that have been used or man-made damage.

You must report damage or missing items within 3 business days of

receipt by contacting us at support@showamakeup.com. You also must keep the original box & packing material in the event we open a claim with the carrier. In some cases, we may need a customer's help to confirm why this is happening. We appreciate your cooperation and patience through this process.


5.What happens if an item is on backorder?

Please contact support@showamakeup.com and we will deal with it immediately.


6.What forms of payment do you accept?

Our checkout page accepts PayPal as forms of payment.